RBI & Corporate Governance

Policy Library

Customer protection, statutory NBFC compliance, board governance, risk and internal control documents.

Regulatory Framework: As a Public Limited Company classified under the Middle Layer regulatory framework of the Reserve Bank of India, our policy matrix is aligned with RBI Master Directions on NBFC Scale Based Regulation, 2023, and applicable provisions of the Companies Act, 2013.

Category A

Lending Operations & Customer Protection

Fair Practice Code (English)PDF

Fair Practice Code (Bengali)PDF

Interest Rate PolicyPDF

Consumer Education PolicyPDF

Category B

Statutory Core NBFC Compliances

KYC & AML Policy PDF

Outsourcing Policy for Financial & Tech ServicesPDF

Statutory Auditor Appointment PolicyPDF

Category C

Board Governance & Codes

Corporate Governance PolicyPDF

Code of Conduct for Directors & Senior ManagementPDF

Remuneration PolicyPDF

Terms & Conditions for Appointment of Independent DirectorsPDF

Category D

Risk & Internal Control

Risk Management PolicyPDF

Related Party Transaction (RPT) PolicyPDF

Corporate Social Responsibility (CSR) PolicyPDF

Whistle Blower & Vigil MechanismPDF

Preservation of Documents PolicyPDF